Milksok is happy to offer an honest returns/exchange policy if the item is incorrect, for example the item is the wrong size or it is simply unwanted.
An email will be required with a brief explanation as to why the item is being returned to us. We would respectfully ask that this is done within 14 days of delivery.
We need items shipped back to us within 30 days of delivery. Regrettably, we can not cover postage for this. We would recommend that you obtain proof of sending in case anything gets lost in the post. Milksok will not accept responsibility for missing items and no refund or exchange will be actioned without the return of the original item, in the original condition.
Once item has been received you will receive an email to inform you. We will then honour a refund via the original payment method.
Sale items are not covered by our returns policy. Any item purchased in the sale is not eligible for a refund unless there is an obvious fault.