Privacy Policy

Privacy Policy:

This website privacy policy describes how Milksok protects and makes use of the information you give us when you use this website.
If you are asked to provide information when using this website, it will only be used in the ways described in this privacy policy.
This policy is updated from time to time. The latest version is published on this page. This website privacy policy was updated on: 23rd May 2018

If you have any questions about this policy, please email hello@milksok.com

Introduction

We gather and use certain information about individuals in order to provide products and services and to enable certain functions on this website.
We also collect information to better understand how visitors use this website and to present timely, relevant information to them.

What data do we gather?

1. Name
2. Customer information including email address
3. Demographic information, such as postcode
4. Website usage data
5. Other information relevant to client enquiries
6. Other information pertaining to special offers and surveys

What do we do with your information?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing: With your permission, we may send you emails about our store, new products and other updates.
Specifically we may use data:

1. for our own internal records
2. To improve the products and services we provide
3. To contact you in response to a specific enquiry
4. To process your transaction
5. To send you promotional emails about products, services, offers and other 
things that may be relevant to you

6. To contact you via emails, telephone or mail for market research purposes

Consent

How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that 
you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at hello@milksok.com

Disclosure

We only disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

Cookies

Whilst we do not use cookies, any third party links from our website may use them. By clicking through to these links you are accepting the third parties use of cookie policy.

Shopify

We use Shopify as our selling platform and are signed up to their DIRECT CHECKOUT POLICY . It is fast, safe and secure. You, the buyer, have the option to use credit card, Paypal or Apple Pay to conclude your transaction. However please note that using Apple Pay or Paypal you are agreeing to a third party service and should therefore check all of their terms of service thoroughly before use. Milksok can not accept responsibility for third party payment problems.

Links from our site

Our website may contain links to other websites.
Please note that we have no control of websites outside the Milksok domain. If you provide information to a website to which we link, we are not responsible for its protection and privacy.
Always be wary when submitting data to websites. Read the site’s data protection and privacy policy fully

Changes to this Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

Questions and contact information

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at hello@milksok.com with the subject [Re: Privacy Policy Compliance Officer]